SHIPPING & RETURNS

SHIPPING POLICY

At Art Amour, every product is handcrafted with care and attention to detail. To ensure quality and personalization, please review our shipping details below:

Processing Time

All orders are processed within 2–3 business days after order confirmation and payment receipt.
Please note that customized or bulk orders may require additional processing time. Any such delays will be communicated in advance.

Delivery Time

Standard Shipping: 5–10 business days
Express Shipping: 2–5 business days

Delivery timelines may vary depending on location, courier service, and unforeseen circumstances such as weather conditions or regional restrictions.

Shipping Charges

Free Shipping on orders above ₹1,999
Standard and express shipping charges apply to orders below ₹1,999 and will be communicated at the time of order confirmation.

Once the order is shipped, tracking details will be shared with you for easy monitoring.

RETURNS & EXCHANGE POLICY

Due to the customized and handcrafted nature of our products, returns, exchanges, or refunds are not applicable once the order has been confirmed and processed.

Damaged or Incorrect Orders

Your satisfaction is important to us. If you receive:

A damaged product, or
An incorrect item due to a shipping or handling issue

Please contact us within 24 hours of delivery with clear photos or videos of the issue. We will review the concern and provide appropriate assistance, including replacement or resolution where applicable.

We are committed to resolving genuine issues promptly and ensuring a smooth experience for our customers.